2019 Pre-Conference Institute

The Mission of NAGAP is to support, advance and engage graduate enrollment professionals by promoting integrity, excellence and collaboration through education and professional development.


Wednesday, April 10, 2019 (All day)


Toronto, Ontario, Canada

Program: Pre-Conference Institute - in conjunction with the NAGAP Annual Conference

Past institute topics include: Creating Graduate Education Opportunities for Veterans & Military Students, Successful Strategies for the Recruitment and Retention of Underrepresented Graduate Students, Developing Successful International Student Recruitment and Retention Programs.

2019 Pre-Conference Institute: International Graduate Enrollment Management - Data-driven Strategies to Optimize Recruitment and Support International Graduate Students

This year’s Pre-Conference Institute (PCI) will provide information on how to use data to help your institution adapt to changes and trends to recruit and support international graduate students. International higher education experts Dr. David L. Di Maria, the Associate Vice Provost for International Education at the University Maryland, Baltimore County, and Steven Mulligan, the Chief Commercial Officer (CCO) of North America for Studyportals will provide an interactive seminar where participants will learn about digital marketing strategies that will help them find the best students from diverse backgrounds. The presenters will also discuss steps attendees can take to improve internal processes and procedures, that will not only improve outcomes but also ensure these enhancements are sustainable. 

This PCI is ideal for both representatives from specific disciplines as well as members of central services that work to recruit, support, and retain international populations.  The speakers will also address international recruitment issues that face institutions both inside and outside of the United States, and the speakers look forward to conversations with a diverse array of voices.

Lead Faculty:

 David L. Di Maria is Associate Vice Provost for International Education at UMBC, where he leads institutional strategy for global engagement. He regularly presents, publishes and consults, both nationally and internationally, on critical issues in international education. He holds leadership positions within ACE’s Commission on Internationalization and Global Engagement, APLU’s Commission on International Initiatives and NAFSA’s International Education Leadership Knowledge Community. He previously served as president of the American International Recruitment Council and chair of NAFSA's International Enrollment Management Knowledge Community. Di Maria earned a doctorate from the University of Minnesota, where he focused his research on campus services for international students. He is the author or editor of more than three dozen publications, including Managing a Successful International Admissions Office: NAFSA’s Guide to International Admissions.

Steven Mulligan is the Chief Commercial Officer of North America for Studyportals. Prior to joining Studyportals he was the Executive Director of Enrollment Operations & Recruitment at National Louis University.  He has over 16 years of experience in higher education, focused on Strategic Enrollment Management and Operations. Apart from his overall management tasks, he seeks strategic partnerships and focuses on further developing our products and services together with students and universities.

Steven received a Bachelor’s degree in Marketing from Bentley University and holds an MBA in International Business from Keller Graduate School. His education and professional experience has allowed him to translate strategy into tactical plans and achieve KPI for several institutions.

Steven is a strong believer of international and intercultural experiences for the benefit of Personal and Professional development as well as society at large. He spent one year at the University College Galway in Ireland as part of his Bachelor’s degree. He has also worked and lived abroad on a couple of occasions. Through Studyportals he wants to stimulate and help others to broaden their horizon.

When and Where:

April 10, 2019

9:00 a.m. - 1:30 p.m.

Toronto, Ontario, Canada 

Who Should Attend:

The Pre-Conference workshop is specifically designed as an intensive, half-day program that focuses on a specific issue affecting graduate enrollment management.


Registration is now open. Register here!

  • Current/New Member - $225
  • Non-Member - $275

Breakfast and lunch included

Hotel Reservations:

Sheraton Centre Toronto is located in the center of downtown Toronto and home to the 2019 NAGAP Pre-Conference Institute and Annual Conference.

Guest Rooms: Enjoy views of Queen City as you relax in the newly redesigned contemporary guest rooms with plush mattress, luxe white linens and a cozy duvet. All of our luxurious Toronto accommodations boast modern work desks, 55" LCD flat screens, Wi-Fi and high-speed Internet access.

Internet Access: NAGAP is pleased to provide complimentary wireless high-speed internet access in your guest room.

Check-in/Check-out: Check-in 3:00 p.m. and Check-out 12:00 p.m. Early check-in and late check-out requests will be accommodated on a request basis and should be directed to the hotel.

For a complete list of hotel features please click here and for information on hotel parking visit hotel parking.

NAGAP Conference Hotel Rates: NAGAP Conference Hotel Room Rate is CAD $250 single/double occupancy for standard rooms and $290 CAD for deluxe rooms, plus taxes. The conference rate will be honored three nights pre/post of the conference dates based on availability.

The deadline to confirm your reservation at the special conference rate is Tuesday, March 19, 2019. However, we may sell-out prior to the deadline.

NAGAP never partners with any housing/travel companies to assist with making hotel reservations. These companies find attendees by scouring the websites and then calling and telling them the housing block is sold-out or almost sold-out, or they missed the deadline to book. They are not breaking the law; however, they are not providing accurate information, and they usually require full payment up-front or non-refundable deposits and have strict cancellation/change polices.

Reservations: Please support NAGAP and book directly with Sheraton Centre Toronto Hotel by clicking here.

By booking directly with the Sheraton Centre Toronto Hotel, your reservation counts toward the NAGAP contracted room block.

Sheraton Centre Toronto Hotel
123 Queen Street West
Toronto, ON,  M5H 2M9 Canada
Tel: +1 416 361 1000


Submission Deadline: Monday, February 25, 2019 - 11:45 p.m. EST

NAGAP encourages its members to apply for an Institute fellowship.  Fellowships are a great way to stretch professional development dollars.

  • What it Covers: One fellowship is available for NAGAP members.  Each fellowship covers the registration fee and hotel accommodations for two nights.
  • How to Apply: To apply for a fellowship, provide your contact information and a 250-500 word essay here. The submission deadline is February 25, 2019, 11:45 PM EST. 
  • What to Include: The application essay must provide the following information:
    • Reason for interest in attending the Pre-Conference Institute; and
    • How you think the Pre-Conference Institute would assist you in your professional development.
  • Recipient Responsibility: Fellowship recipients must agree to submit an essay about their experiences at the Pre-Conference Institute. Their essays will later appear in an issue of NAGAP’s Perspectives.

Please contact Kathryn Kendall, Sr. Assistant Dean for Enrollment and Online Programs, State University of New York at Buffalo, at kkendall at buffalo.edu, if you have any questions. 

For questions or more information about attending the conference, contact:

Ariana Balayan, Attendee Liaison
Associate Director of Graduate Admission
Suffolk University
Phone: 617-573-8043
abalayan at suffolk.edu

or NAGAP's Executive Office at: (913) 222-8655

Sponsoring at a Professional Development Institute is a great way to advertise your business. There are several sponsorship options. For more information contact Amanda Ostreko, chair of the PDI committee, at amandao at ku.edu.

Payment Questions:
NAGAP Data Administrator
Autumn Menefee
(913) 222-8620 phone
amenefee at kellencompany.com