2018 Winter Professional Development Institute

Winter Institute for Advanced Graduate Enrollment Management Professionals


Thursday, January 18, 2018 - 8:00am to Friday, January 19, 2018 - 5:00am

Time Zone: 

  • Pacific Time


Omni Rancho Las Palmas - Palm Springs, CA

NAGAP has been educating graduate admissions and enrollment management professionals through its series of Professional Development Institutes for over 20 years. Over an intensive two days, attendees will discuss graduate enrollment management opportunities and challenges faced by senior-level administrators who typically have five or more years of experience.


Session topics for 2018 include:

  • Higher Education Trends in Graduate Admissions Professionals Need to Know
  • CRM: You've Got It. Now What?
  • International Recruitment Trends
  • Communicating across Cultures: The Importance of Effective Intercultural Communication
  • A Tutorial for Graduate Enrollment Professionals on Avoiding Legal and Ethical Problems
  • Data-Driven Decisions: How to Make Your Marketing Mesurable and Meaningful in the Digital World

Click here for the program agenda. 

When and Where:

The Winter Institute for Advanced Graduate Enrollment Management Professionals will be held on Thursday, January 18 and Friday, January 19, 2018 at the Omni Rancho Las Palmas Resort. The sessions are expected to begin at 8:30 am on Thursday and conclude by 3:00 pm on Friday.

Who Should Attend:

The Winter Institute focuses on advanced topics and is specifically designed for graduate admissions and enrollment management professionals with five or more years of experience.

It is offered in a setting that promotes discussion and interaction among all participants. Enrollment is limited; therefore, early registration is strongly encouraged.


Fees range from $625 (early-bird members registering by November 15) to $975 (regular non-members). These fees are an estimate to help you budget and are subject to change. Member and non-member rates are available; non-member rates include membership for the year.

Register online and pay by credit card. If you must pay by check, you can register online and submit your check with the completed form

The registration fee includes:

  • Attendee registration
  • All session materials
  • Continental breakfast and lunch on Thursday and Friday
  • Reception on Thursday evening

To keep costs down and to provide participants with free evenings, dinners are on your own.

How to register:

Register online through the NAGAP website

Confirmations will be e-mailed to registrants within one week of receipt of registration.

Cancellations received in writing prior to the cancelation date will be eligible for 100% refund minus a $100 processing fee. If a registrant cancels after the deadline or fails to attend the Winter Institute and payment is not received, the registrant’s school will be billed and held responsible for full payment.

Hotel Reservations:

Hotel Reservations must be made by December 29, 2017 to guarantee the Institute rate of $195 per night plus tax for the standard single/double room including complimentary internet access. Upgraded rooms are available for an additional fee.


NAGAP encourages its members to apply for a Winter Institute fellowship. Fellowships are a great way to stretch professional development dollars.

One fellowship is available for NAGAP members.

  • What it Covers: The fellowship covers the registration fee, hotel accommodations for two nights (Wednesday and Thursday) and air travel (up to $500).
  • How to Apply: To apply for a fellowship, provide your contact information and a 250-500 word essay via this link. Fellowship applications must be submitted by Monday, November 6, 2017, 5:00 p.m. EST.
  • What to Include: The essay should include your assessment of the state of graduate enrollment management and how it pertains to your institution and to you as a new professional. Also state how you think the Winter Institute would assist you in your professional development.
  • Recipients' Responsibility: Fellowship recipients must agree to submit an essay about their experiences at the Winter Institute. Their essays will later appear in an issue of NAGAP's Perspectives.

Please contact Kathryn Kendall, Sr. Assistant Dean for Enrollment and Online Programs, State University of New York at Buffalo, at kkendall@buffalo.edu, if you have any questions.

For questions or more information, contact:

Ariana Balayan – Attendee Liaison
Associate Director of Graduate Admission
Suffolk University
Phone: 617-573-8043
abalayan at suffolk.edu